Any dispute you have with us, you agree to first contact us at: [email protected]
and attempt to resolve the dispute with us informally. If we were not able to resolve the dispute with you informally, we each agree to resolve any claim, and unless otherwise required by a mandatory law dispute or controversy arising out of or in connection with or relating to this EULA by binding and exclusively arbitration by the American Arbitration Association. All claims must be brought in the parties individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding and the arbitrator may not consolidate more than one person’s claims. You agree that, by entering into this EULA, you and us are each waiving the right to a trial by jury or to participate in a class action. If you wish to opt-out of this arbitration provision, you must provide us with a clear written statement of your wish to opt-out ("Opt-Out Statement"). The Opt-Out Statement shall include your full name and residence address. This arbitration agreement will survive the termination of this EULA.